Contact us
At Vivi & Mary, we want choosing a coat to feel as easy as wearing one. If you're unsure about sizing, would like an update on an order on its way to you in the UK, or need help with a return, our team is happy to help.
Every message is read and answered by a real person. Please include your order number if your question is about an existing order, so we can help you straight away.
How to Reach Us
You can get in touch using the details below, or fill in the form at the bottom of this page:
- Store name: Vivi & Mary
- Company name: AE Online Retail
- Registered address: Patrijslaan 22, Oosterhout, Noord-Brabant, 4901 AT, the Netherlands
- VAT number: NL005231479B77
- Company registration nr.: 96831200
- Phone: +44 20 8040 5015
- Email: support@viviandmary.com
We aim to reply to every enquiry within 24 hours on working days.
Customer Service Hours
Monday to Friday: 9am - 6pm (UK time)
Saturday and Sunday: Closed