Charlotte | Belted Hooded Puffer Jacket
Charlotte | Belted Hooded Puffer Jacket
Cosy, polished and beautifully shaped, this hip-length puffer is quilted in wide horizontal channels that hold the padding evenly for all-over warmth. A buckle belt draws it in at the waist for a flattering, defined line, and the hood fastens on with poppers, so you can take it off and keep the high stand collar on its own. A zip front tucked beneath a protective placket keeps out the chill, while zipped pockets at the chest and hips keep your essentials close. We love it in glossy taupe or burgundy, classic matte black, or a timeless houndstooth check.
This is the jacket we reach for when the mornings turn crisp. Pair it with jeans and ankle boots for everyday ease, or wear it over tailored trousers and a fine knit for a more elegant look. The belted waist keeps the shape feminine rather than bulky, so you stay warm without losing your silhouette.
Details
- Hip-length silhouette with a belted, defined waist
- Detachable hood with popper fastening and a high stand collar
- Zip front fastening beneath a protective placket
- One zipped chest pocket and two zipped hip pockets
- Quilted in wide horizontal channels; glossy finish in taupe and burgundy, matte in black, houndstooth check in black and cream
- Outer: polyester; padding: polyester and cotton blend
- Care: spot clean or hand wash cold, air dry, do not tumble dry
- Model is 1.70 m (5'7") and wears size M
Wear it for
- Chilly autumn and winter days
- Everyday errands, the commute and weekend walks
- Layering over fine knits with jeans or tailored trousers
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Below you'll find answers to the most common questions about Vivi & Mary, our coats and our service. Need something else? Our customer support team is always happy to help.
Frequently asked questions
1. Do you deliver across the UK?
Yes. We deliver to every address in the United Kingdom, including Scotland, Wales, Northern Ireland and the Highlands and Islands.
2. When will my order be shipped?
We dispatch your order on the next working day (Monday to Friday, excluding UK public holidays). You'll receive a tracking link by email as soon as your order is on its way.
3. Do you offer free delivery?
Yes. Delivery is free on every UK order, with no minimum spend.
4. Can I return my coat if I change my mind?
Of course. You have 30 days from delivery to return your item, unworn and with tags attached. Contact us first and we'll guide you through it.
5. How long does a refund take?
Once your return arrives and has been checked, we process your refund within 10 working days. Depending on your bank, it can take a few extra days to appear on your statement.
6. What if my order arrives damaged?
Send us a photo within 48 hours of delivery and we'll arrange a free replacement or a full refund, whichever you prefer.
7. How do I find my size?
Every product page has a size chart in centimetres and inches. Some styles fit slightly small, so check our size guide. Between sizes? Size up.
8. Which payment methods do you accept?
We accept card payments with Visa, Mastercard and American Express. Every payment is processed securely at checkout.
9. How can I reach customer service?
Email us at support@viviandmary.com or use the contact form on our site. Our support team is available on working days, Monday to Friday, 9am – 6pm (UK time), and replies within 24 hours on working days.