Isabella | Puffer Jacket
Isabella | Puffer Jacket
Size guide
If you are unsure between two sizes, we recommend choosing the larger size.
| Size | UK size | Bust (cm) | Bust (in) | Shoulder (cm) | Shoulder (in) |
|---|---|---|---|---|---|
| XS | 4-6 | 90 | 35.4 | 39 | 15.3 |
| S | 6-8 | 95 | 37.4 | 40 | 15.7 |
| M | 10-12 | 100 | 39.4 | 41 | 16.1 |
| L | 12-14 | 105 | 41.3 | 42 | 16.5 |
| XL | 14-16 | 110 | 43.3 | 43 | 16.9 |
Measurements are of the garment laid flat and may vary by 1–2 cm.
Bold, cocooning and built for maximum coverage, this oversized puffer is cut long to the ankle with a full, quilted silhouette that wraps around the body. A dramatic oversized hood and an asymmetric zip closure give it a striking shape, while the self-tie belt cinches the waist to add definition against all that volume. The quilted outer fabric has a smooth, matte finish, and wide horizontal channels keep the insulation evenly spread for warmth from shoulder to hem.
This is the coat for the coldest days of winter. Layer it over leggings and trainers for errands, or wear it with a chunky knit underneath when the temperature really drops. It keeps you warm from head to ankle without giving up on style.
Details
- Long, voluminous silhouette that reaches the ankle
- Oversized hood
- Asymmetric front zip closure
- Self-tie belt at the waist
- Quilted outer fabric with a smooth, matte finish
- Model is 1.70 m (5'7") and wears size M
Wear it for
- The coldest days of winter
- Everyday errands and city walks
- Layering over knits, leggings and trainers
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Below you'll find answers to the most common questions about Vivi & Mary, our coats and our service. Need something else? Our customer support team is always happy to help.
Frequently asked questions
1. Do you deliver across the UK?
Yes. We deliver to every address in the United Kingdom, including Scotland, Wales, Northern Ireland and the Highlands and Islands.
2. How long does delivery take?
Orders are processed within 1–3 working days. After processing, your order arrives within 6–10 working days. Working days are Monday to Friday. You'll receive a tracking link by email as soon as your order is on its way.
3. Do you offer free delivery?
Yes. Delivery is free on every UK order, with no minimum spend.
4. Can I return my coat if I change my mind?
Of course. You have 30 days from delivery to return your item, unworn and with tags attached. Return shipping costs are paid by the customer. Contact us first and we'll guide you through it.
5. How long does a refund take?
Once your return arrives and has been checked, we process your refund within 10 working days. Depending on your bank, it can take a few extra days to appear on your statement.
6. What if my order arrives damaged?
Send us a photo within 48 hours of delivery and we'll arrange a free replacement or a full refund, whichever you prefer.
7. How do I find my size?
Every product page has a size chart in centimetres and inches. Some styles fit slightly small, so check our size guide. Between sizes? Size up.
8. Which payment methods do you accept?
We accept card payments with Visa, Mastercard and American Express. Every payment is processed securely at checkout.
9. How can I reach customer service?
Email us at support@viviandmary.com or use the contact form on our site. Our support team is available on working days, Monday to Friday, 6:00 AM – 9:00 PM (UK time), and replies within 24 hours on working days.